This Privacy Policy describes how WiseWay Appliance Repair (we, us, or our) collects, uses, and shares information from visitors to our website and users who engage with our services. By using our website or contacting us through any means, you agree to the terms outlined below.

We are committed to protecting your privacy and ensuring transparency in our information practices. Please take a moment to review this policy for more details on how your information is handled.

Information Collection

When you visit our website or contact us through our call request form, we collect the personal information you voluntarily provide. This may include your name, phone number, and email address for service-related purposes. Additionally, non-personal browsing data is collected through the use of cookies and web beacons to improve user experience.

Use of Information

The information collected is used for service-related purposes, including responding to requests for service, scheduling appointments, and following up on customer inquiries. We and our partners may contact you by phone, email, or text for these purposes.

Information Sharing

We may share your personal information with our trusted partners solely for operational and service needs. Non-personal browsing data may also be shared for analytics and user experience improvement. We do not sell or rent your personal information to third parties for marketing purposes.

Dispute Resolution and Limitation of Liability

By using our website or contacting us, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or our services. The maximum compensation for any claims is limited to $100. Furthermore, you agree to bear your own legal fees and expenses in the event of a dispute.

Opt-Out and Contact Information

If you wish to opt out of communications or have any questions regarding this privacy policy, please contact us at (310) 742-5223. We aim to address your concerns promptly and effectively.

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices. Please review this policy periodically for updates.